Covid-19 Shipping Updates & Info


Due to the recent Covid-19 situation, our store front is temporarily closed until further notice.

For the health and safety of our team and to minimize outings and contact we will be shipping out goods once a week. Should you choose to hold off on shipping your item at this time, please choose "in store pickup" and send us a message to hold and ship your item once the shop has re opened.

For in store pickup we will be offering a two hour window, once a week for contactless, curb side pickup. Based on demand we may expand these times. We will be updating these times weekly and this will be communicated to you via email.

All gift card purchases will be sent via email and do not expire.

We acknowledge it is a complicated time to shop for clothing and footwear and we are navigating through how to facilitate returns and exchanges. From a small business standpoint this is tricky so we will do our best to work through this on a case by case basis. For our current policies please click here. Intent to return or exchange must be communicated to us within 48 hours of receiving your order.

All sale merchandise, apothecary, body care, candles and socks are a final sale. Returns and exchanges will only be accepted on new, unworn merchandise. Items must be in original condition with all tags intact.

As the situation is changing daily, we will keep you updated with any changes to this system. For questions about product, sizes, fits, shipping, pickup and returns please email us at info@vincentpark.ca or dm us on Instagram.

We thank you for your support, patience and understanding during these times xx